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Wi-Fi Access Now Available

The Atlanta-Fulton Public Library System is pleased to offer wireless Internet access to our patrons. Simply bring your wireless-enabled laptop computer or other device to the library, turn it on and go. There is no charge to use the service, and there is no waiting for an available PC! In order to connect, your computer must have a Wi-Fi-compatible network card installed (802.11g or higher). Wireless users agree to abide by the “Library's Policy on Public Use of the Internet.” Copies of the policy are also available at the Reference Desk.

The FAQ section below can help patrons with detailed questions and further information guiding them in the use of this new free service.

Free Wi-Fi FAQ

What is Wi-Fi Internet access?
Is there a charge for using Wi-Fi?
Do I need a library card?
Can I print my documents? 
Can I send out email using Outlook while on library’s WiFi?
When can I use Wi-Fi?
How do I connect?
Does the library provide laptops or NIC cards?
Where can I get a Wi-Fi card?
How long does my connection last?
Is support available? Where can I get help?
How can I tell if the wireless network is working?
Is the information on my laptop safe while I am connected?
My computer works in the library but not anymore at home or work. Why?
Wireless Access Policy

What is Wi-Fi Internet access?
It is the ability to access the Internet with a portable computer or PDA without having to plug into a wall outlet. Thus users are free to move about the library and work with their own computers, even in areas of the library where Internet PCs are not available.

Is there a charge for using Wi-Fi?
Atlanta-Fulton Public Library System provides wireless access as a public service free of charge subject to the terms and conditions of use outlined below.

Do I need a library card?
No. A library card is not required. Anyone who complies with the Library's Wireless Policy may use our wireless access service.

Can I print my documents?
To print a document, you email the document to yourself for printing at home. Otherwise, you need to save your document(s) to a floppy disk, USB flash drive or email file, then log in to one of the library’s wired library computers and send the job to the public printer. You will need a library card to use the library computers, and can apply for one at the Registration Desk.

Can I send out email using outlook while on library’s WiFi?
No, the outbound email traffic using outlook is blocked to prevent virus/spam attack on our network. You can use public (Yahoo, Gmail, etc) or your ISP provider email account to send out emails.

When can I use Wi-Fi?
You are free to use the library’s wireless network any time during the library’s normal operating hours (unless there are technical problems with the network.) You will need to shut down 15 minutes prior to the library's normal closing time because the library's computer systems shut down at that time.

How do I connect?

You will need:

  1. A Wi-Fi-compatible laptop or PDA with a network card installed (802.11g or higher).
  2. A web browser (such as Microsoft Internet Explorer, Mozilla Firefox, Safari, Netscape Navigator, etc.)
    In most cases you will not need to change the settings on your computer in order to connect to the wireless network. On a Windows PC, look at the lower right tray (to the left of the clock) for the wireless network icon. On an Apple Macintosh, the Wi-Fi icon can be found on the top Menu Bar. Make sure to read the “Wireless Access Agreement” and click agree to get started.

Does the library provide laptops or NIC cards?
Users must bring their own; the library does not provide laptops or NIC cards.

Where can I get a Wi-Fi card?
Many new laptops come with Wi-Fi as a standard feature. Older laptops can be outfitted with an 802.11g or higher wireless network interface (NIC) card at local electronics and computer stores or by purchasing online. Consult your laptop manual for specifications.

How long does my wireless connection last?
At the present time, there are no time limits, and your wireless connection will normally remain connected until you shut down your computer. However, the library reserves the right to disconnect any device at any time as needed to manage the wireless network and to provide equal opportunity for wireless access to all users. You will need to be shut down 15 minutes prior to the library’s normal closing time because the library's computer systems shut down at that time.

Is support available? Where can I get help?
Because laptops vary (Windows vs. Mac, etc.), Atlanta-Fulton Public Library System staff are not available to offer technical assistance with establishing a wireless connection from your computer. They are not allowed to handle any of your equipment.

If you are not familiar with computers or networking, we recommend bringing someone with you who can help you configure your laptop. Library staff are not trained or equipped to configure personal computers for users and are not permitted to provide direct assistance configuring laptops or to "disarm" the blocking software.

How can I tell if the wireless network is working?

After your laptop has been properly configured it should sense the wireless network as soon as you turn it on. If you don't get a response for two or three minutes, please reboot your laptop and try again. To reboot, shut off electrical power to your laptop and turn it back on again.

Is the information on my laptop safe while I am connected?
Utilizing virus protection, personal firewall and other measures to protect the information on your laptop is highly recommended, and is the sole responsibility of the laptop users. The library is not responsible for any loss of information or damage to your laptop that might result from using the wireless network or other facilities of the library.

My computer works in the library but not anymore at home or work. Why?
If you changed your laptop's network configuration to make it work in the library, please remember to change it back when you are at home or at work.

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Wireless Access Policy
The Atlanta-Fulton Public Library System will provide a free Internet access point or “hot spot” for users with portable computers or devices capable of receiving wireless signals, during normal library business hours. This access point will allow users to access the Internet from their laptop computers or devices when sitting within range of the access point.

Library staff will provide a general outline on the settings necessary to access the Internet via these connections, but are not responsible for any changes you make to your computer’s settings and cannot guarantee your hardware will work with our wireless connection.

If a user has problems accessing the Internet over these connections, staff will verify the library’s connections are up and running, but they cannot assist in making changes to the user’s network settings or perform any troubleshooting on the user’s own computer. Please refer to your owner’s manual or other support services offered by your device manufacturer.

Printers are not available via the wireless connection at this time. If you need to print, please save your work to a floppy disk or email files to yourself, then login to a wired library workstation and send jobs to the public printer.

Use of our access points is governed by our Internet Policy for Patrons.

WARNING: The library system is not liable for the consequences of wireless network use in any way, including the transmission of computer viruses, loss of data or e-mail, or any harm resulting from the use of an unsecured server. 

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