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Coronavirus Updates

Update on Reopening of Library Branches for Curbside Services (6/22/20)

Beginning Wednesday, July 1, 2020, the Fulton County Library System will begin curbside pickup services and allow patrons with library books and materials at home to begin returning those materials to their local library branches. County libraries will remain closed, but items placed on hold by library patrons will be available for pickup from 10 a.m. to 4 p.m., Monday through Friday.

To pick-up library materials on hold, residents are asked to:
• Bring their library or photo ID to the branch where their items are being held
• Follow signs to designated parking spaces for curbside service
• Call the number on signs to alert a staff member that they have arrived and provide their name
• Show the staff member photo ID or library card through closed window
• Open/unlock trunk or back seat door to allow library staff to place items in their vehicle

To return library materials, residents are asked to:
• Bring their books or other materials to any library branch open for curbside services
• Place items in designated bins in front of the library
• All items returned to the library will be placed in quarantine and will not be checked out to any library patron for a minimum of 24 hours

Walk-up services will also be available and will follow proper social distancing guidelines set forth by Fulton County Government.

Patrons who must use walk-up services are asked to:
• Wear a face covering and practice social distancing at all times
• Remain 6 feet away from the pickup table upon arrival (social distancing markers will be placed on the ground to guide walk-up customers
• Provide name and photo ID or library card to staff, by placing the card on the table and step back to the social distancing marker
• Staff will deliver items and return ID to patrons along with their checked out items
• Allow staff to step away from the table before retrieving checked out items
• Staff will wear masks and gloves while handling library materials

All items picked up will be checked out for a period of 14 days for new books/materials, 7 days for DVDs and 28 days for all other materials. A very limited selection of passes will be available for checkout during curbside service. Residents are asked not to donate books at this time. Fulton County Library System will continue to operate the Ask A Librarian service for all library patrons in need of assistance or services not available during curbside services. Virtual Programming will continue on Library social media platforms by following @fulcolibrary.

 

Update from Fulton County Library System (5/20/20)

The Fulton County Library System under the guidance of Fulton County Government leadership is currently working on a plan to reopen library facilities to the public.  At this time it is unknown when the library will reopen branches to the public. The Library System will continue to update the public as quickly as new information is made available by the Fulton County Board of Commissioners, the Library Board of Trustees and the County’s Executive Management team.

We understand the importance of library services to all Fulton County residents.  As we continue to navigate the work of providing meaningful programming to our patrons, the library has created a host of virtual programs available for all ages through our website, as well as through social media.  Simply follow the library on Facebook, Twitter and Instagram at @fulcolibrary to join any of these exciting programs.  You can also sign up for our newsletter to receive weekly updates about Virtual Programming. 

As more information is available, it will be posted on our website (www.fulcolibrary.org) under COVID-19 updates and in our newsletter, @FulcoLibrary News, as well as on our social media channels.  Follow us at @fulcolibrary on Facebook, Twitter and Instagram. 

Fulton County Libraries Remain Closed, Digital Library Remains Open and Available

As the Fulton County Library System remains closed amid concerns around COVID-19, library staff continues to provide services to all patrons through their digital library, social media channels and “Ask A Librarian” online tool, all available from the Library website, www.fulcolibrary.org .

Below are some important items the library wants you to know:

  • All library cards due to expire during the closure have been automatically extended. Patrons should be able to proceed as usual with their online checkouts, downloads, etc.
  • DO NOT RETURN YOUR LIBRARY BOOKS. All books due to be returned should remain with library patrons and SHOULD NOT be returned. Checkouts have been extended and no fines will be issued during this time.
  • All items currently on hold, will remain on hold until the library reopens. Holds WILL NOT expire during the closure period.
  • While all cards, due dates and holds have been extended, you may continue to receive automated messages from the system. Please disregard any "due date notices" until we reopen to the public.
  • Any cards that were “suspended” or “blocked” due to overdue fines, have been restored until the library reopens. Fines can be paid in person once the libraries reopen.
  • Residents who do not currently have a library card can apply for one online and have a temporary library card issued on the library website at www.fulcolibrary.org under the header “services.” The card will allow access to one of our most popular digital resources, OverDrive, as well as the Libby app for downloading of ebooks and audiobooks.
  • All recently “expired” or “expiring soon” library cards have automatically been extended to allow full access to library resources for patrons.
  • Library staff is online and ready to answer questions, troubleshoot issues with library cards, answer questions about digital services Monday through Thursday, from 10 a.m. – 8 p.m., Friday and Saturday, from 10 a.m. - 6 p.m. and Sunday from 2 p.m. - 6 p.m. through the Ask A Librarian service at: https://afpls.libanswers.com/.
  • Storytime – LIVE! - Join Fulton County Library staff for a special storytime, Monday- Friday at 11 a.m. on Facebook and listen to special stories with your little ones, while they are home from school, daycare or just in need of some mid-morning fun! Follow us on Facebook at www.facebook.com/fulcolibrary.
  • Please monitor our Facebook page for daily posts about library digital resources and how to use them. The library is featuring new resources every day along with instructions on how to use the digital library. Follow @fulcolibrary on Facebook, Twitter and Instagram to keep up with all online library activities.
  • The Library has officially kicked off the Big Library Read (one week early) for readers ages 16 and up. Library patrons are encouraged to download Funny, You Don’t Look Autistic via OverDrive (or the Libby app) and read/listen to this title. Readers can then login to Beanstack at https://fultoncounty.beanstack.org/ to complete some activities, including writing a review of the book. The Big Library Read is known as the first global ebook club and is a great way for adults to engage with readers from around the world. More information about the Big Library Read is available here: https://biglibraryread.com/.
  • Readers can also begin our “Spring Into Reading” activity, also available on Beanstack (https://fultoncounty.beanstack.org/). Readers of all ages are encouraged to read and log three books and write reviews of those books to complete the program.
  • As always, the Library is ready to help residents through this challenging time in any way possible. If you have any questions not answered here, please reach out to our Ask A Librarian staff with your specific question.